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Project record · Domestic appliances · LSR

A domestic appliance OEM's silicone valve.

A small silicone valve inside a domestic appliance. Not seen by the user, but does its job millions of times over the appliance's life. Long-run supply into a mature appliance programme.

Domestic applianceSector
LSRRoute chosen
Long lifeMulti-year supply
2019Established

The brief

A valve component with a long product life and no room for supply drift.

Repeated silicone valve parts in tray beside worn production tool
Stable valve production with matched repeat parts

A UK-based domestic appliance OEM manufactures kitchen appliances sold globally. Inside one of their appliance families is a small silicone valve component that regulates fluid flow. It's not visible to the user; it's not marketed; it just has to work every cycle for the life of the appliance.

The appliance family is a mature product — the valve had been in supply for seven years by the time we picked up the programme. The previous supplier had been consolidated into a larger group, communication had degraded, and batch quality had started to be inconsistent.

The OEM needed a UK-based supplier who would hold the valve stable across the remaining product life — probably another five to seven years — with the material and process discipline the mature programme required.

The problem

A mature programme with a supplier who'd stopped paying attention.

The valve wasn't complex. LSR-moulded, single-cavity tool, straightforward geometry. But it had a specific hardness, a specific colour (not for visibility — for internal quality identification), and a specific dimensional tolerance on the sealing face. All three had to be held stable.

Under the previous supplier, one grade change and one colour drift had made it through to shipped batches. The OEM had spent internal quality time investigating field returns and traced both to material inconsistency. Nothing catastrophic, but the pattern was troubling for a mature programme with no design revisions planned.

We proposed taking over the programme with formal material and process specification, physical golden sample retention, and communication cadence that would surface any change before it hit a batch.

Tray of moulded O-rings, gaskets and profile seals on a stainless inspection bench.

What we changed

We took over the programme, locked spec and process, and held it stable.

Nothing exotic. Just discipline applied to a mature part, consistently, for years.

  1. Tool transferred and inspected

    Existing LSR tool transferred from previous supplier. Cavity inspected, dimensions verified against the drawing. Minor refurb performed.

  2. Material grade formally documented

    LSR grade documented and locked. Supplier documentation on file. Any change requires OEM sign-off before implementation.

  3. Colour matched against retained sample

    The identifying colour matched against a retained sample from the OEM's approved batches. Pigment recipe recorded.

  4. Sealing face dimensional check on every batch

    The critical sealing face dimension checked at first-off on every batch. Any drift caught before ship.

  5. Batch record format matched to OEM's QMS

    Batch record delivered in the format the OEM's quality system expected. No reformatting at their end.

  6. Named engineer on the account

    One engineer owns the programme. OEM's engineering team has their direct line. Communication is by phone or email, not through a portal.

Inspection bench with valve parts, open tool and colour references
Inspection and control for a transferred valve programme

The commercial shape

Unit cost similar. Field returns dropped. Supply relationship stabilised.

Unit cost was comparable to the previous supplier. Tooling was already sunk (owned by the OEM). The commercial value came from the reduction in field returns and internal quality investigation time.

For a mature programme, unit cost negotiation is a small lever. Reliability and communication cadence are much larger levers. Getting those right is worth more per year than a few percent on unit price would be.

The programme is now in its second year with us. Field return rate on the valve has dropped back to baseline. Internal quality investigations related to this component have stopped. The appliance programme continues as planned.

“The valve stopped being a problem. That's the outcome we needed.”
— Quality director, domestic appliance OEM

Services used

How this programme was actually delivered.

LSR injection moulding

Two-part liquid silicone metered, mixed, injected cold and cured hot. The cleanest route we have for medical, wearable and electronics parts at…

See the service

Tooling and part continuity

For parts that will be in production for years — components inside a device family, sealing parts on long-lived equipment, consumer parts on a…

See the service

Gasket and seal manufacture

Silicone and rubber gaskets moulded to your drawing, in the grade and hardness your sealing job actually needs. Enclosure gaskets, static fluid…

See the service

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Next step

If your project rhymes with this one, get in touch.

The commercial shapes described in our project records are examples of what's worked, not prices we're quoting today. Every programme sizes differently based on part geometry, annual volume, material family and paperwork requirements.

For a first conversation about whether we'd be the right supplier for your part, send a drawing or a sample with your rough annual volume. That's enough to know if the fit is real.

Designed and developed in the UK. UK moulding capability, with some higher-volume production placed with trusted partners where that's the right commercial answer.

At a glance

The idea in a picture.

How overmoulding works

Silicone moulded overPlastic, metal or electronicsBonded interface

Swipe to see the whole diagram

The rigid part goes into the tool and silicone is moulded around it, so you get one finished part.

Get in touch

Tell us the part, the volume, and the timeline.

Rough annual volume, target unit price, and any deadlines. That's enough to work out whether compression, LSR injection or something else is the right tool.

Real people, a real workshop

You deal with the people who make it.

No call centre and no middlemen. When you contact TCI Products, you speak to the team who design, build and check your mould.

  • A real Warwickshire workshopUnit 15, Waterloo Park, Bidford-on-Avon, Alcester B50 4JG.
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The TCI design and project office.
The TCI design and project office.
The TCI workshop, with moulds on the bench mid-build.
The TCI workshop, with moulds on the bench mid-build.
A stack of TCI silicone moulds.
A stack of TCI silicone moulds.
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  • George PrestonDesign & Project Manager
  • Kelly BallingerHead of Partnerships
  • Jim AndertonProduction Manager
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