How we work
Quality you can follow.
See how we check parts, manage consistency, prepare orders and explain realistic expectations, with clear guidance on which page answers what.
In this section
What this section covers
This section brings together the practical parts of quality at TCI Products, from checking finished parts to counting, packing and providing the paperwork you may need.
If you want to understand inspections, start with Quality and inspection. For packing and order preparation, go to Inspection and kitting. If you are comparing expectations around variation, colour or records, the other pages will point you in the right direction.

Quality and inspection
How parts are checked
Explore
Inspection and kitting
Checked, counted, packed
Explore
Tolerances explained
What's realistic in rubber
Explore
Colour and batch consistency
Batch one matches batch fifty
Explore
Request paperwork
Batch records on request
ExploreIf you are not sure which page covers your question, get in touch and we will help you find the right place to start.
Real people, a real workshop
You deal with the people who make it.
No call centre and no middlemen. When you contact TCI Products, you speak to the team who design, build and check your mould.
- A real Warwickshire workshopUnit 15, Waterloo Park, Bidford-on-Avon, Alcester B50 4JG.
- Real people on the phoneCall the team on 01789 224228, Monday to Friday.
- The same team on every jobDesign, production and aftercare come from the people you see here.
- Part of TCI GroupFive specialist brands, one engineering team. Visit TCI Group.



Thomas LaneManaging Director
George PrestonDesign & Project Manager
Kelly BallingerHead of Partnerships
Jim AndertonProduction Manager
TheodoreEmployee Welfare
