Bidford-on-Avon, Warwickshire. Mon to Fri.01789 224228

How we work

Quality you can follow.

See how we check parts, manage consistency, prepare orders and explain realistic expectations, with clear guidance on which page answers what.

In this section

What this section covers

This section brings together the practical parts of quality at TCI Products, from checking finished parts to counting, packing and providing the paperwork you may need.

If you want to understand inspections, start with Quality and inspection. For packing and order preparation, go to Inspection and kitting. If you are comparing expectations around variation, colour or records, the other pages will point you in the right direction.

If you are not sure which page covers your question, get in touch and we will help you find the right place to start.

Real people, a real workshop

You deal with the people who make it.

No call centre and no middlemen. When you contact TCI Products, you speak to the team who design, build and check your mould.

  • A real Warwickshire workshopUnit 15, Waterloo Park, Bidford-on-Avon, Alcester B50 4JG.
  • Real people on the phoneCall the team on 01789 224228, Monday to Friday.
  • The same team on every jobDesign, production and aftercare come from the people you see here.
  • Part of TCI GroupFive specialist brands, one engineering team. Visit TCI Group.
The TCI design and project office.
The TCI design and project office.
The TCI workshop, with moulds on the bench mid-build.
The TCI workshop, with moulds on the bench mid-build.
A stack of TCI silicone moulds.
A stack of TCI silicone moulds.
  • Thomas LaneManaging Director
  • George PrestonDesign & Project Manager
  • Kelly BallingerHead of Partnerships
  • Jim AndertonProduction Manager
  • TheodoreEmployee Welfare
Meet the team